Selecting a Jellycat gift is about more than giving a soft toy—it’s a way to show thoughtfulness, care, and connection. Each gift carries meaning, and Jellycat provides tools to help you share that sentiment in a memorable way. Every order includes a complimentary gift message option, allowing you to include a personal note with your item. Whether celebrating a special occasion, offering encouragement, or simply letting someone know you are thinking of them, a few carefully chosen words can turn a gift into a treasured keepsake. During checkout, your message is printed on a Jellycat card and placed inside the parcel with attention and care.
Adding a gift message is simple and user-friendly. When reviewing your basket, you’ll see the option to include a personalised note before completing payment. Each order accommodates one message, with a character limit to keep it concise, clear, and elegantly presented. This ensures the note is easy to read and complements the overall gift. Whether your message is heartfelt, whimsical, or straightforward, it becomes part of the experience, adding an extra layer of meaning for the recipient.
Presentation is a key part of making a gift feel special, and Jellycat takes care in packaging every order. Items are placed inside protective drawstring dust bags, keeping them safe during transit and offering a reusable storage option. By default, all items in a single order are packed together for a neat and polished presentation. If multiple gifts are included in one purchase, you can choose to have each item packaged separately at checkout, making it easier to prepare multiple gifts at once.
For occasions where an extra touch of elegance is desired, Jellycat provides an option to include a specially designed gift box. Ideal for birthdays, anniversaries, or milestone celebrations, these boxes are carefully selected to match the size and shape of the items. For a small additional cost, your gifts are beautifully packaged, creating an elegant presentation that enhances the moment of opening.
Every aspect of the gifting process is handled thoughtfully, from printing your message to packing your order. Jellycat recognises that gifts often carry emotions, connections, and meaningful memories, and the brand supports these moments with care and attention to detail. The combination of personalised messages, protective packaging, and optional gift boxes allows you to tailor each gift to the occasion and your intentions.
If guidance is needed while placing a gift order, Jellycat’s Customer Care team is ready to assist. Whether you have questions about adding a message, selecting packaging, or understanding how your gift will be presented, friendly support is available. These features make it easy to send a Jellycat gift that feels personal, beautifully presented, and full of heart from start to finish.