Terms of Use

This website is operated by Jellycat Inc. and exists to provide users with access to brand information, digital experiences, and online shopping services. By accessing or using the site, including any connected tools or features, you agree to comply with these terms, which form a binding agreement between you and Jellycat. These conditions apply to all visitors, whether browsing content, creating an account, placing orders, or using interactive functions. If you do not agree, you should stop using the website and associated services immediately.

The website is intended for personal use by individuals who are at least eighteen years old. Certain features may require account registration, in which case you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the security of your account and login credentials. Any activity conducted using your account is considered authorized by you. Jellycat is not liable for any losses or damages resulting from compromised account information, and you should contact the company promptly if you suspect unauthorized access.

All content on the site, including text, images, videos, graphics, logos, layouts, software, and other materials, is protected under copyright, trademark, and other intellectual property laws. This content is provided for personal, non-commercial use only. Users may not copy, reproduce, distribute, modify, display, or otherwise exploit materials without prior written consent from Jellycat. Activities such as attempting to disrupt the site, gain unauthorized access, collect data through automated methods, or use the site for illegal or harmful purposes are strictly prohibited.

While Jellycat works to provide accurate and current information, errors or omissions may occur. Product descriptions, pricing, availability, and delivery estimates may change without notice. Images are intended as representations, but the appearance of products may vary depending on device or display technology. The site is provided “as available,” and Jellycat does not guarantee uninterrupted access, error-free operation, or suitability for any particular purpose. Use of the website is at your own risk.

Users may have opportunities to submit content, including reviews, comments, or other feedback. Submitted material must comply with applicable laws, respect the rights of others, and be free from harmful, misleading, or offensive content. By submitting content, you affirm that you have the right to share it and grant Jellycat permission to use, display, store, and manage the material in connection with website operations. Jellycat reserves the right to review, edit, remove, or decline to publish user-submitted content at its discretion.

Jellycat may modify, suspend, or discontinue any part of the website or its features at any time, and the terms governing use may also be updated periodically. Continued use of the site after changes have been posted indicates acceptance of the revised terms. If you do not agree with updated conditions, you should cease using the website.

Disputes arising from use of the site or its services are generally resolved through individual binding arbitration rather than court litigation, except where prohibited by law. This means claims will be handled on an individual basis rather than as part of a class or group action.

Jellycat is committed to providing a safe, reliable, and user-friendly online environment. Assistance is available through designated customer support channels, and users are encouraged to review these terms periodically to remain informed of their rights and responsibilities when using the website.